Divilon offers IT solutions for optimization and automatisation of business processes, aimed to improve the quality of customer service, speed up the operations, reduce operations costs, and boost your sales. You fix the targets and we reach them. Your projects are our priority.
A chat bot is a digital front office operator, contactable in real-time, through your website, Facebook, LinkedIn, WhatsApp or Telegram, interacting with your customers, generating qualified leads and sales 24/7. The chat bot provides all the necessary information about products, availability, prices policy, deliveries, current order statement and other useful info your customers may need.
- Improve your customers’ experience answering immediately 24/7/365.
- Save costs in training and personnel of the customer service department.
- Guide your customers from the first contact to order placement.
- The chat boat will automatically learn and improve from each interaction.
Your website is a powerful tool for marketing and sales, able to do the job of an entire department. A properly structured and maintained website attracts customers, provides customer care services, actively promotes and sells your products.
- Display on any device.
- Big Data Implementation for advertising channel analysis.
- Intuitive navigation – to improve visitor engagement.
- Increased organic traffic and its higher-ranking position
- Integration with e-commerce solutions.
E-shops and marketplaces. Take advantage of the most advanced technologies for multiplying your customers and raising sales. Automatize your sales. Provide your customers with the right products at the right time.
- B2B and B2C solutions.
- Omnichannel - integration with your other sales channels.
- UI design for skyrocketing your revenue
- Convenient display and search of products
- Integration with accounting systems and electronic payments
- Reports on the work of the store and automatic filling of the catalogue
- Customised user experience.
An app can provide you and your customers with multiple advantages, such immediate access to catalogues, price lists, invoices, payments, forecasting, order and delivery status.
- Agile approach - fast and economic development cycle.
- Android, iOC and webapps.
- Integration with your website and e-commerce platforms.
- Live updates.
- Data mining and analysis.
Manage your sales, finance, operations, human resources and communication with customers on one intuitive custom-made platform. Speed up the communication between the departments. Organize your data flow and understand your strong and weak points. Optimize costs, simplify the job of your employees, offer your customers an upstanding service.
- Business process automation. Optimise your employees’ work and raise productivity.
- Speed up all the business processes and improve your customers’ experience.
- Data mining and performance analysis. Pump your strengths. Detect and strengthen weaknesses.
- One solution for Billing, Accounting, CRM, Inventory, Projects, Equipment.
- Integration with all your sales channels.
- Regular software support and upgrade.
- Dedicated technical support.